Really can't understand why

tucker1931 · #1 08-20-2007, 06:22 PM

After three attempts to subscribe to woodcarving magazine they kept refusing my credit card. Man oh man, I used it Saturday past to order some patterns from one of the moderators on this forum and received them the same day. I hope this is okay to post on this spot. I'm hoping someone may be able to explain why I can't get it in Canada eh!

Mitchell · #2 08-20-2007, 10:14 PM

Did you try to call????

Use the PM service through the board and send a message to BobD.

tucker1931 · #3 08-21-2007, 06:11 AM

Thanks Mitchell, I plan on phoning them this morning

AlArchie · #4 08-21-2007, 07:58 AM

Call that customer service number on the back of your credit card and make sure someone else hasn't got hold of you number and run it up over the limit. I found an unauthorized charge on mine last month.....fortunately it looks like it was jst a mistake by a supplier (punched in a wrong number) but now my card company is watching a bit closer, especially for "on-line" charges.

Al

tucker1931 · #5 08-21-2007, 08:40 AM

Thanks AL, the card is fine, I'm gonna try it again this morning, if it fails again, I'll phone cuct service to see what's going on.

BobD · #6 08-21-2007, 09:19 AM

Tucker,
We have intermitten problems with the Canadian orders...we're working on it though.

I'd call 1-00-457-9112 and talk to the CS people!

Bob Duncan
Technical Editor

tucker1931 · #7 08-21-2007, 03:47 PM

Finally.. I phoned in my order this mornig to subscribe to WCI and my credit card was approved while I spoke to the girl on the phone. Go figure! Thanks to the people that responded to my query