Customer service in America lives - at least in Seattle

[mwilleson]

Many of you on this board know that Rick at Little Shavers is great to work with. Well, here's another testimony.

I had purchased an item I had to exchange. I sent Rick an email and he said no problem, send it back and we'll take care of it.

I dropped the item in the mail yesterday for return and I got the replacement today! Rick had shipped the new one out before receiving the return item.

That's what I call customer service!

[rick-in-seattle]

Mike,
If you keep raising the bar on me, one of these days I ain't gonna make it.

[Hi_Ho_Sliver]

Yeh and if a feller kaint reach da bar, he's in a heckuva sitcheeation!Cowboy

[mwilleson]

Well Rick, nobodies perfect, but you've got two things in your favor:

1) You do your best to reach the bar

2) You're aware there is a bar

...that can't always be said for some folks...

Originally Posted by rick-in-seattle

Mike,
If you keep raising the bar on me, one of these days I ain't gonna make it.

[Kenny_S]

I had a bar in my hands once. Like to choke me to death. Had 200 lbs weights on each side. No impressing the purtty sweet thangs again.

Ah Rick,,,,,,,,, WAY TO GO!

[wade clark]

Rick,
You OWN the bar! YOU set the bar! I'm not about to try to change that. I'm just glad to use your bar when I need it!
Wade

[GeorgiaCarver]

So Rick, if a knife was returned can I buy it......... ?

Greg

[Colin-Partridge]

Another testimony and well deserved the only problem Rick has stated if we keep raising the bar he may trip over it. I couldnt agree more though Rick is the best I have ever delt with. This Canadain loves to shop in Seattle.
Colin

[whitecree]

Holy catfish! He deals with Canucks????

That does it, as soon as I can sneak my wallet out of my wife's pocket, I'm gonna buy a knife from Rick.