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| Woodcarving Tools, Technology & Sharpening | 
04-04-2008, 05:17 PM
|  | Member | | Join Date: Jan 2008 Location: Rockland New York
Posts: 127
| | New tools-send back or send to Rick to rescue? I am so disappointed. Just got my delivery to two cherries mirco tools from traditional woodworker...the tools are dull!!! Look at the picture. First the v- gouge is nicked or badly sharpen and then detailed knife is bad too...u can see the uneven sharpening. The 1mm u gouge ( not in picture) is bad to. Its ok with the grain but cant even move when its across grains.  is now, do I complain and return it to traditional woodworker or just send it directly to Rick of Littleshavers to rescue me by sharpening them?...or should I try it myself? I dont think I could do worse that the way they are now ![001[1]3424](http://www.woodcarvingillustrated.com/forum/images/smilies/001[1]3424.gif) Cass who wonders why Rick doesnt sell two cherries! | 
04-04-2008, 05:33 PM
|  | Lonnie Jones | | Join Date: Sep 2007 Location: Ogden,Utah
Posts: 214
| | Re: New tools-send back or send to Rick to rescue? Send them back to traditional woodcarver I'm sure they will be happy to correct the problem if you try to sharpen them yourself, chances are they will not take them back. Lonnie | 
04-04-2008, 05:50 PM
|  | Moderator | | Join Date: Mar 2003 Location: Killeen, TX/Locust Grove, OK (back and forth)
Posts: 966
| | Re: New tools-send back or send to Rick to rescue? I agree, send them back. Two Cherries is a good brand of tools. Why the ones you received are the way they are is confusing. Maybe they are seconds? | 
04-04-2008, 06:30 PM
|  | Member | | Join Date: Jan 2008 Location: Rockland New York
Posts: 127
| | Re: New tools-send back or send to Rick to rescue? Dont know....I was thinking maybe this is what people meant by factory sharpened? I have no real idea what to expect from other supplier. I have been spoilt by Rick! His stuff always "wow" me.
On second look I would not venture to sharpen it myself. THis is about sharpening a damaged tool rather then a dull one. | 
04-04-2008, 07:19 PM
|  | Moderator | | Join Date: Mar 2003 Location: Killeen, TX/Locust Grove, OK (back and forth)
Posts: 966
| | Re: New tools-send back or send to Rick to rescue? Factory sharpened usually means a pretty steep bevel and done on a course wheel or belt. It's done that way on most professional tools because the factory has no way of knowing what your application is going to be and they assume that you know how to sharpen. Tools bound for the hobbiest market are usually sharpened with softer woods in mind. The pictures you have shown are of badly sharpened tools. I'm still surprised that Two Cherries let them slip by like that. I can undestand handles that fall off, they're made to come off, but a sharpening job like that is just bad. | 
04-04-2008, 08:25 PM
|  | Member | | Join Date: Oct 2007 Location: Wesley Chapel Fl.
Posts: 257
| | Re: New tools-send back or send to Rick to rescue? I am sure Rick would fix them right up for only a couple bucks, but I would send them back.
Dave | 
04-05-2008, 08:10 AM
|  | Member | | Join Date: Jan 2008 Location: Rockland New York
Posts: 127
| | Re: New tools-send back or send to Rick to rescue? I guess then I will return the 2 badly sharpened tools( those in picture) and keep the gouge that can looks ok but just isnt sharp enough to cut across grains...and either try sharpening it or sending it off to Rick. I shouldnt expect more that what I have from "factory sharp" on the gouge right? | 
04-05-2008, 09:25 AM
|  | Teddy bear carver | | Join Date: Nov 2004 Location: Edison, NJ
Posts: 1,572
| | Re: New tools-send back or send to Rick to rescue? If I can't strop the tool and then use it, at all, then for my money--I'd send it back. And for you, I'd add in a terse note telling them you're an unhappy pregnant lady (YIKES!) and you've posted your disappointment in the WCI forum. That oughta make 'em stand up and take notice! If they're really interested in woodcarvers' business, they'll make a special effort in making good on their blunder--and then some. I don't have to tell you money is tight these days--and wood carving is not at the top of the list of expenditures for a lot of people. So, when somebody sends me a tool that's useless, I'm going to send it back--and tell 'em, "Make good or send me my money back--NOW!"
I just bought a folding Murphy knife--it's not the greatest knife--construction wise--but it came sharp out of the package. I spent $36 including s&h--but I bought it for fun just to see what it was like. Knowing what I know now, I'd wouldn't recommend it. The only reason I wouldn't send it back is because I do like it. I just think it could have been made better--and I may use it for a model to make my own.
Back to you, I know the brand name tools like yours cost more--and for that, you better darn well send me a tool that I can use. And I don't want to hear that nonsense from the the manufacturers and vendors about, "Oh, we don't sharpen our tools because the carver should set the bevel for the kind of wood or the kind of carving he's going to carve." BALONEY! Do you think Rick and Theresa at Little Shavers would be able to sell dull tools? I DON'T THINK SO!!
Good luck--now go cause some MISCHIEF for the vendor!
Bob L | 
04-05-2008, 10:21 AM
|  | Moderator | | Join Date: Dec 1969 Location: Arizona
Posts: 9,283
| | Re: New tools-send back or send to Rick to rescue? I would let two cherries know about it as well! Something slipped by their quality control. | 
04-05-2008, 03:21 PM
|  | Moderator | | Join Date: Mar 2003 Location: Killeen, TX/Locust Grove, OK (back and forth)
Posts: 966
| | Re: New tools-send back or send to Rick to rescue? Quote: |
"Oh, we don't sharpen our tools because the carver should set the bevel for the kind of wood or the kind of carving he's going to carve." BALONEY! Do you think Rick and Theresa at Little Shavers would be able to sell dull tools? I DON'T THINK SO!!
| Unfortunately it's a true and valid statement. Rick is very specific in that he sharpens his tools to be used on basswood unless the customer specifies otherwise. He will sharpen them any way you want depending on the wood you are going to be using them on. The way he gets the tool from the factory is a far different animal than the one he sells you sharpness wise. It's not shoddiness on the factories part, they really have no way of knowing how the tool is going to be used. They do expect a certain amount of sharpening expertise on the part of the ultimate buyer. They've been doing it that way for many many years. There are exceptions, and we can always buy our tools from them.
Buying from a vendor such as Rick who presharpens them is the other option. But, be aware that all vendors do not provide the service. Especially for free, some charge. | | Thread Tools | | | | Display Modes | Linear Mode |
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