Dockyard Micro tools

[bruce185]

Does anyone know how to contact this company? (Dockyard Model Company). I sent a defective tool back to them and never got a response, or even the return of the bad tool. I sent it to a PO Box in Florissand, CO which was the address on the package. I found a satellite view of Florissand, CO, which looks like a wide spot in the road west of Colorado Springs.It doesnt look like there is too much tool manufacturing going on there. The company has no street address, phone number, email address, or web site. I'm beginning to think this PO Box is a mail drop for some Chinese company, but the package definately said Made in USA.

[Gulf Coast Handyman]

I would talk to Rick at Little Shavers Wood Carving Supply, he sells Dockyard and could probably put you in touch with someone.

Dave

[xsailer]

I would be very surprised if you found any info as to how to get them personally. Two years ago I tried until I was exhausted to return and ask questions of the company that makes these, for the most part, micro tools. I really tried everything I could think of including searching the net extensively.

Now, having said the above, you watch, somebody will come up with something.

[rick-in-seattle]

Unfortunatly, you will never find the maker of Dockyard tools.
He does not sell retail, and he won't take any more wholesalers.

But most of all, he guards his privacy with great care.




Also you should return tools to the retailer, not the manufacturer; often you will get better service.

[Kate]

I have a number of these tools, and absolutely love them.

It aggravates me a great deal that on the packaging it says they have a micro sharpening tool available, but when you try to contact ANYONE regarding this tool, you get nuthin.

I would love to have a sharpening tool for these as they are my primary carving tools.
I have managed to come up with a strop of sorts that works - just ok, keeps them usable and will continue to use it.

I was guided back to this forum via Google search while looking once again for the sharpening system/tool/thingamabob.

[Kate]

Originally Posted by Gulf Coast Handyman

I would talk to Rick at Little Shavers Wood Carving Supply, he sells Dockyard and could probably put you in touch with someone.

Dave

Just sent an email, will let you know what I find out.
Thanks for the link Dave!

K.

[Gulf Coast Handyman]

Good deal Kate, Rick is very good about replying to emails or you can always call. Rick also sharpens tools if you run into a jam. If you buy the tool from Rick he will sharpen for free.

Dave

[Just Carving]

You could try the Flexcut strop--tht's pretty handy for just about anything.

Bob L

[Magicman]

There is a post just below yours called Carving Gloves, there is a link for the Carving Glove Guy towards the bottom. I have been told that he is the distributor for Dockyard Tools and sells to most of the Dealers, I was told this by a dealer at the Cinncinnatti Show this month. Hope this helps
Larry

[Gulf Coast Handyman]

The carving glove guy is great to do business with, I bought the Dockyard hook knife, he did not even charge a penny for shipping !!

Dave