basswood weight per bdft

[Plain_Ol_Ed]

My literature says 24 lbs per cubic foot which equals 2 per bd ft. I agree with all the above, tell him to stuff it and get ebay to remove the neg feedback. Of course you could be Head Bange.

[Mryooper]

Originally Posted by kaiserb

You could have ebay remove that neg feed back... esp. if it is derogatory, or uses foul language. Additionally if you stated contact for shipping cost you can get it removed by showing ebay your shipping cost.

It is getting hard enough to ship item with the fuel surcharge's and handling fees increasing all the time. Not saying it shouldn't happen, know what fuel is costing now a days...almost $2.45 a gallon here... Thanks for letting me vent!!
Head Bange

[Irish]

Mryooper,

I really won't be overly concerned about one negative feedback on your ebay account. As an ebay shopper who is not an ebay seller I do read those listings. When I see a long list of "Great +AAAA Seller" and in the middle of that listing is one "He ripped me off" - well, that one bad feedback clearly definds the buyer not the seller! As a buyer I wonder ... "Has this seller managed to rip off 30 to 50 other buyers without them knowing it? Or has this seller run into a real bad apple?"

Your customers will see that too. They will grin and snicker at that one charater and go on a bid. The quote is not "The customer is always right." The real quote is "The customer always THINKS their right." But then I think the Seller always THINKS their right as well Wink

Shipping, for us, is what is called a Lost Leader in accounting. That simply means it is an area that is always in the red in the bookkeeping. And we do get complaints about shipping costs.

Example: Yes, we could mail a book by book rate through the Office. It would still involve the same amount time to pack, the same amount of packing materials, the same number of minutes to get it to the Office. And it would save the customer about $2.00! In return for saving them that $2.00 we would get the complaints that they didn't get their book for three to five weeks (book rate runs an average of one months delivery) after the order was placed instead of the three to five days that the extra $2.00 would have covered for Prioity Mail.

Don't forget that you are shipping any customer more than the basswood. You are also shipping them the cardboard protection that gets the basswood there in an undamaged condition. You might want to photo your wood, then package it up, then weight the total package before you post your shipping costs or shipping weights on your selling page.

Susan

[wade clark]

Pat,
I'd sure try to get the negative removed. It's your reputation. It matters.
The most important things are full disclosure and clear communication. I'd sure prefer someone figure their cost of packaging, travel, etc. into their opening bid amount, rather than tack it on to the shipping--no surprises that way! I know what I'm getting. I like the shipping calculators, then there is no excuse for me not knowing what I'm commiting to pay, in total, to get the item.
Have a great day!
Wade

[kaiserb]

Originally Posted by wade clark

I like the shipping calculators, then there is no excuse for me not knowing what I'm commiting to pay, in total, to get the item.
Have a great day!
Wade

I use the shipping calculators on just about every thing I sell on ebay. You can add this feature at no cost from the shipping section of the selling screen. That way people can click on it and see the exact shipping cost. You can also add in a handling fee (I wish ebay would show this separate) that is incorporated in to the shipping.

Example: http://payments.ebay.com/ws/eBayISAP...nZipCode=76063

[Mryooper]

[QUOTE=wade clark]Pat,
I'd sure try to get the negative removed. It's your reputation. It matters.
The most important things are full disclosure and clear communication. I'd sure prefer someone figure their cost of packaging, travel, etc. into their opening bid amount, rather than tack it on to the shipping--no surprises that way! I know what I'm getting. I like the shipping calculators, then there is no excuse for me not knowing what I'm commiting to pay, in total, to get the item.
Have a great day!
Wade[/QUO
I clearly stated contact for shipping cost. I dont charge handling because it is part of the cost of wood. Shipping is beyond my control. I could say $30 and it could end up being $40.00 I dont contact and say YOU OWE ME $10 lol i write it off as a lesson learned. Wade check out my items under Twinfin40 on ebay and check the cost for the items.I put a caculator up. Seller can still say it weighs this much lol...It like a computer only knows what the person put down as data . I use the 2.8 pounds per bdft. This was figured of the last item I sent off, and that was taken from the scale at UPS . So it cant be anymore closer then that.
I personally dont like being called a cheat,liar etc or called a A hole because he didn't have the intellgence to read thru the sale. He jumped and thought by using the BUY IT NOW option he was getting shipping included in the sale price. HE sure didn't see the "MAKE A OFFER" option as well. lol...I have made mistakes, but didn't whine about it or leave a bad feedback. I just took it as being my stupidty not looking closer to the items listing.
As far as pricing on my wood. It is double from what I pay. If I didn't do that it would not be worth the effort in selling. All my wood is 100% to 95 % clear of defects and is concidered ( VENNER) and is also Kiln dried at a professional Kiln here in my area ,that is why it is so expensive for me to purchase. Price also includes my choice of sizes with no extra charges for special orders. I get the wood as thick as 8" and Widths of 18" and in 17 ft lengths. You want the wood and I dont have it I will make a special run and try to locate it as well. I dont charge for that!! I end joy the feedback that are postive and are happy at what they get. I sold wood to a young lad in CT ,that makes custom lures and he is so happy with the wood that he stays with my wood , I gave him a good deal on the wood as well because he has returned several times to purchase from me. If the person is a honest carver and is not looking to resell it I will work a deal out with that carver. I have even sent wood just for the price of shipping. Irish and all of you others thanks for your comments and I will use them in a positive way.
Irish proverb: May your troubles be far and between as your grandmas teeth.
Patrick A. Flynn

[Mryooper]

Originally Posted by kaiserb

I use the shipping calculators on just about every thing I sell on ebay. You can add this feature at no cost from the shipping section of the selling screen. That way people can click on it and see the exact shipping cost. You can also add in a handling fee (I wish ebay would show this separate) that is incorporated in to the shipping.

Example: http://payments.ebay.com/ws/eBayISAP...nZipCode=76063

Thanks Brian,
I have done that. I dont think any purchaser even me would be happy till we see the scale ourselves lol....would it not be nice to have a online scale we could use. Set the wood on the scale at your place of buisness and it would automatically downloads it to the auction or person LOL kind of like UPS has.

[Hi_Ho_Sliver]

Originally Posted by kaiserb

I use the shipping calculators on just about every thing I sell on ebay. You can add this feature at no cost from the shipping section of the selling screen. That way people can click on it and see the exact shipping cost. You can also add in a handling fee (I wish ebay would show this separate) that is incorporated in to the shipping.

Example: http://payments.ebay.com/ws/eBayISAPI.dll?EmitBuyerShip
pingCalculator&itemId=6552281743&transactionId=&de stina
tionZipCode=76063

Adding in the handling is the problem so that even the calculators can't be depended on, I see something that shipping is 7.00 when I know and see on other sites where it only costs a couple of dollars! Don't depend much on calculators!!

[kaiserb]

Originally Posted by Hi_Ho_Sliver

Adding in the handling is the problem so that even the calculators can't be depended on, I see something that shipping is 7.00 when I know and see on other sites where it only costs a couple of dollars! Don't depend much on calculators!!

That is why I wish ebay would list the handling separate from the calculated shipping.

[Mryooper]

[QUOTE=Hi_Ho_Sliver]Adding in the handling is the problem so that even the calculators can't be depended on, I see something that shipping is 7.00 when I know and see on other sites where it only costs a couple of dollars! Don't depend much on calculators!![/QUOTE
That is correct! like I said its a computer and only knows what has been put down as data. lol.........
I also contacted ebay and suggested that feedbacks not be left up to the person, they should be given a option of comments provide by ebay
Example" Excellent ,very good,good,fair,unfair,will not buy again so on and son on.......just so that the person leaving a comment cant say derogitory comments . Some people do what is called a revenge feedback.they are upset they didn't get it for the price they want to give and had to pay more! Ebay is slowly getting its fill of suggestion..it is slowly sinking as well.....It was suppose to be for the small sellers in the beginning and now you have companies selling on there as well....
Pat