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Blade Fell out during Carving Blade Fell out during Carving
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  #11  
Old 06-24-2011, 02:01 PM
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Default Re: Blade Fell out during Carving
I sometimes wonder if they have someone monitoring this message board. With one exception that I can recall, whenever someone posts a problem with Flexcut products they get positive results. It is also tempting to think that it all depends on who you talk to when you call them with an issue.

Glad your story has a happy ending Bill!

L.P.
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  #12  
Old 06-24-2011, 02:21 PM
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Default Re: Blade Fell out during Carving
When my Flexcut blade fell out, I used the only glue I had...wood glue. It's still working just fine.

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  #13  
Old 06-24-2011, 05:53 PM
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Default Re: Blade Fell out during Carving
Eddy-Smiles you can say that again I just received a ups notice my knife is on its way Should be here on 28th.
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  #14  
Old 06-24-2011, 05:56 PM
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Default Re: Blade Fell out during Carving
L.P. You are 100% correct or they just finished a call with a nasty customer and I was next Luck (Irish) Me. Have a good week end
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  #15  
Old 06-24-2011, 05:58 PM
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Default Re: Blade Fell out during Carving
Joggernot, Thanks when my new Knife come I will try the gluing then I will have a back-up
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  #16  
Old 06-24-2011, 07:30 PM
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Default Re: Blade Fell out during Carving
Pesonally, in lieu of calling I prefer a good old fashion snailmail letter with a photograph or what ever back-up documentation is required. It also doesn't hurt to include noting copies to who ever you bought the item from and the Better Business Bureau (whether you actually do send those copies or not). I've yet to see a corporation not respond to a written inquiry and usually in a positive manner. In fact, more often than not they'll over compensate you for your time and trouble.
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  #17  
Old 06-24-2011, 09:10 PM
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Default Re: Blade Fell out during Carving
Just had the same thing happen with one of my Flexcut knives ... and I wasn't even working hard. A few drops of CA and it's back at work.
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  #18  
Old 07-05-2011, 11:40 AM
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Default Re: Blade Fell out during Carving
Thanks to everyone Flexcut sent a new knife in three days UPS I also glue the other Kife
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